FAQs

Our all items are made with top-quality material without any doubt. But in some cases, people place wrong orders that would prefer not to claim. In the case of carelessness from our side, gives a choice to exchange the item. We appreciate return product should be in the very same condition wherein it was delivered, alongside the original packaging with labels and protective stickers attached.

We make sure our customers choose the correct size. We also recommend double-checking of measurements through email.

Before choosing the RETURN & EXCHANGE option we appreciate to email us at akleatherjacket@gmail.com or leave text on WhatsApp at
+1 587-837-8655

Following are the policies of AK Leather, simply ensure the clauses while returning and exchanging our items.

The return is only accepted when our customer support provides the return address

Return postage will be paid by the buyer

Return from Karachi could be dropped by the customer at our TP2 warehouse

Exchange of size is also possible

Return and Exchange policy is only valid up to 3 days from the date of delivery

Custom size & design are non-refundable

The jacket should be returned in the same new condition. No damages and removal of tags would be entertained. Damaged jackets will not be accepted.

Cost of shipping would not be refunded in case of mind change or wrong size selection or shipping cost would have to be paid by the buyer.

Our Customer Service is always available to answer your queries regarding orders, returns, or refunds. We offer 24/7 services first time in USA. So, no need to worry about your return & exchange. Feel free to contact us at the above-given number and email address. AK leather is an online store and provides the solution to your all fashion-related queries. We have one of the best customer support teams.

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Providing Addresses or Physical Door Address for E-commerce Orders in the Destination Country

We usually ship orders within 10 to 14 working days and it takes 3 working days for the courier services to deliver the item to your doorstep. Typically, your order will be in your hands with in 10– 14 working days after you have made the payment. Custom Orders can take up to 16 working days. To speed up the process make sure that your payment is cleared.

We use world’s most reliable courier services like, DHL, and a few others to ensure that your parcel reaches you on time.